Privacy Policy

1. Introduction

SUN 10 LLC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services. Please read this policy carefully. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address provided through our contact form, quote request, or direct communication.
• Property Information: Address and characteristics of properties you submit for solar assessment purposes.
• Financial Information: Utility bill data you voluntarily share to assist with savings calculations. We do not collect credit card or banking information directly — payments are processed through secure third-party providers.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referral source collected automatically through standard server logs and analytics tools.
• Communications: Content of messages, emails, and form submissions you send to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested solar assessments or quotes
• To design, propose, and install solar energy systems for your property
• To process payments and manage project contracts
• To monitor installed system performance on your behalf
• To send service updates, maintenance reminders, and warranty notifications
• To comply with applicable laws, regulations, and permit requirements
• To improve our website, services, and customer experience through analytics
• To send marketing communications (only with your explicit consent)

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted subcontractors, engineering firms, permitting agencies, and utilities strictly as required to complete your installation.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
• With Your Consent: We will share information for any other purpose with your prior explicit consent.

5. Data Security

We implement industry-standard security measures — including SSL encryption, secure hosting environments, and access controls — to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to maintaining and continuously improving our protective measures.

6. Data Retention

We retain customer data for as long as necessary to fulfill the purposes outlined in this policy, or as required by Florida law and contractor licensing regulations. Project records are typically retained for a minimum of 7 years following project completion.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails
• Request information about how your data is processed

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You may configure your browser to refuse cookies, but some features of the website may not function correctly as a result. We use analytics data solely for improving our services — we do not sell this data to advertisers or third parties.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child under 18, please contact us immediately and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: